Answer incoming calls to include: new patient calls, emergencies, requesting records, and follow up.Greet and check patients in and out before and after treatment.Obtains necessary financial, and/or medical updates along with HIPAA forms.Scan patient forms into dental software and manage document center.Verify if patient needs an MD consult or premedication and process it before patient's next.Perform preauthorization’s as needed and patient follow-up.Understand insurance benefits to effectively educate patients on their dental benefits and communicate with business department.Obtaining a signed financial agreement to pay and collect payment for lab fees.Review and discuss lab fees with patients along with payment options and policies.Coordinate daily schedule with patient treatment needs and available treatment times.Assist the patient with establishing a plan for scheduling and prioritizing their treatment plan.Schedule and confirm patient appointments.Understand dental procedures and dental terminology for proper scheduling and treatment coordinating.
#COORDINATOR SCHEDULER JOB DESCRIPTION FULL#
Fill cancelled/rescheduled appointments assuring schedule is full.Prepare, maintain and monitor schedule for multiple providers.Provide an exceptional patient experience by ensuring that patients are scheduled properly and in a timely fashion.
0 kommentar(er)
